Ouneheuane, we apologize for the frustration and would like to look into this for you. This is not real medical coverage, it is a medical discount/fixed Indemnity benefit plan. Basically they are going to deny the MRI your doctor orders after making you wait weeks to find out, then you have to call your doctor and beg them to take time out of their busy day to do a peer to peer call with one of Cigna’s “doctors” to try and approve your MRI. Get buying tips about Health Insurance delivered to your inbox. Us health has not paid the bill. That was two days ago and we have not received the call. My experience with Katrina Schlothhaur has been fantastic and I would highly recommend her to all of my friends and family. Cigna Health Insurance reviews: Tell them to KYA. Katrina Schlothauer is an excellent health insurer who has made it so easy for me during my search for excellent healthcare coverage. Rainier, We apologize for the frustration and would like to speak with you to learn more about your experience. If they come back and ask for one dollar more above what we are already paying we will drop them and find someone that will cover this very common event. FAQ. We’ve had Cigna through an employer and have gone Cobra this year. We’ve had little to no issues with services being approved. We value your privacy. I've called countless times since then (I was usually told to 'check-back-in' in 3 weeks) had my PT re-send the claims twice, then even sent my claims over personally. I only had a small copay and all my Drs. I have told them time and time again, do not call. Got this insurance with a verbal promise of everything was going to be 100% covered. Cigna is one of the best-known health insurance companies in the United States. More and more people are realizing the need for Medicare for All because of this insurance companies greedy policies. Those in leadership should be ashamed of yourselves and the misleading tactics you use for your agents and customers. Ushealth Advisors review with 6 Comments: The agent called. Customer service is usually a long wait for someone who doesn't speak English, can't answer any questions, and can't find your information. Typically you only get 1 FREE annual doctor visit from each doctor (primary, OBGYN). The customer service representatives are very helpful. To get a plan equally worthless from Healthcare.gov would cost $500, so I'm up the creek either way. If you are looking for an awesome health agent to help you to find health insurance to suit your budget and necessities, look for her. My Cigna coverage was awesome. I was recently admitted the hospital with concern for my heart. Copyright © 2020 Consumers Unified LLC. They will not stop calling. There are 2 plans that they offer which are Premier Choice and Secure Advantage Plan. Suggest you look for another company for your business. ... That means members of a PPO … I was on Premier choice for several years! The website makes tracking claims easy. They do not pay for anything the doctor does when you are seen at the ER LOL.. Then you find out that you only get this 1 covered ER visit yearly at $150 which is LAUGHABLE. The policy is regulated by the Department of Insurance, USHealth Group offers a Cigna PPO network, - not Aetna! Unsubscribe easily. Had it for several months and they did not pay a dime for any of my visits to any of my doctors. Good luck with your healthcare search! This is a Medicare Advantage plan. © 2020 Trustpilot, Inc. All rights reserved. Keep up the good work. The first doctor that arrived indicated a pacemaker was recommended. Sent me a book as thick as an encyclopedia that made no sense. All Rights Reserved. The agent Katrina Schlothauer was very helpful during the on boarding process and explained all the details. However, the health insurance company does have below average reviews and customer complaints. Cigna is getting quite a reputation for being a terrible health insurance brand. Billing department is incompetent. My Heath advisor wizard, Katrina Schlothauer, is truly magical! She found a great PPO plan for me that I love and very satisfied with. He even said if I refer anyone to them I will get $100.00. Decided to go with a different insurance for personal reasons but this company was actually very helpful and didn’t beat around the bush. Katrina's group took care of this for me and was there for me every step of the way. I hadn’t seen an insurance plan that pays you back after a doctors visit. Thank you, you have successfully subscribed to our newsletter! Please feel free to contact us at 817-878-3823, bill.shelton@ushadvisors.com, Bill Shelton, SVP Marketing. Love that I paid nothing out of pocket for my visits! This supplemental plan has several add-ons that made it very inviting for plans in my county. We’ll start sending you the news you need delivered straight to you. All. She is quick, kind, funny, and always available to help with anything you need. It has been in business for over 30 years. Positive Cigna reviews on Best Company talk about satisfaction with coverage, claims processing, and doctor networks. Steer away if you want to avoid headaches. Unsubscribe at any time. Its location on this page may change next time you visit. I love my plan and I love the service. We will have a team member reach out to you. The insurance I got is exactly what I needed. Great customer service. I am a former sales agent and customer. Joey W. Mentor, OH. Note: these were pretty pricey PT visits, so much so that I felt uneasy paying upfront. A call today gave me the same info that it will take 2 weeks to get a refund. I called to see if a device was covered and was told it was at 100%. BE CAREFUL. She has always been very helping. HORRIBLE the first couple months were great, and then they stopped paying for what was included and saying thats not included.