We’ll automatically enter your primary shipping address in the Ship to field. Are you a seller looking for information on shipping options and sending items? Select the calculated rate, or select the option to charge a fixed amount, then enter the amount. Setting your delivery options using the quick listing tool, Setting your delivery options using the business tool. Use TAB key to navigate results. Update your shipping address - opens in new window or tab Sellers generally can’t change the shipping address that you provided at checkout. You can also apply any combined shipping rules or promotional shipping rules by selecting the boxes next to these options. If the seller hasn’t yet sent your package, you can ask them if it’s possible to change the shipping method. Select the calculated rate, or if you'd like, choose the option to charge a fixed amount and enter the amount. If it’s incorrect, or if you want the item sent to a different address, select Change. Select the calculated rate, or select the option to charge a fixed amount, then enter the amount. See Setting buyer requirements for more information. Update your address and select Save. If it’s incorrect, or if you want the item sent to a different address, select Change. Tip You can also add, update, or delete shipping addresses, including changing your primary shipping address, in the Addresses section - opens in new window or tab of My eBay If you're not happy with the recommended postage service, select Change postage service to choose another option. Tip The following carriers are integrated with eBay: USPS Priority Mail Express, USPS Priority Mail, USPS First Class Package Service, USPS Parcel Select Ground/Retail Ground, USPS Media Mail, USPS Parcel Select Services, FedEx Express Services, FedEx Ground/Home Delivery Services, FedEx SmartPost Services, UPS Express Services, UPS Ground Services, UPS SurePost Services, UPS Mail Innovations Services, USPS Priority Mail International Express, USPS Priority Mail International, USPS First Class Package International Service. If you made your purchase in the last hour, you can cancel the order yourself. We always show the shipping cost separately from the item cost so you can see exactly how much you’ll pay for delivery before you go to checkout. There are many ways to send items to your buyers. You can also choose to offer free shipping and pay it yourself. You can also choose to set buyer requirements to exclude buyers who have a delivery address in countries you don't want to ship to, or have a history of unpaid items. Enter your search term to display live search results. View cart for details. Copyright © 1995-2020 eBay Inc. All Rights Reserved. Offering free shipping, or reducing delivery charges as much as possible, can help you win over undecided buyers, and grow your business. How do I edit the estimated delivery date on an order I already listed? On the listing page, scroll down to the Shipping section. If possible, you should try to collect your item from the address used at checkout. If it’s been more than an hour since your purchase, you’ll need to contact the seller and ask them to cancel it for you. Copyright © 1995-2020 eBay Inc. All Rights Reserved. When you’re buying an item, you’ll confirm the shipping method and address at checkout. We recommend you upload tracking to eBay within your stated handling time. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Use TAB key to navigate results. We’ll ask the seller to confirm that they haven’t sent the item yet. To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay. If you’ve already completed your purchase but need to make a change to your address or shipping details, contact the seller as soon as possible to let them know. You can also add, update, or delete shipping addresses, including changing your primary shipping address, in the Addresses section - opens in new window or tab of My eBay. If business policy management is available to you, you can opt in to set up business policies on payment, shipping, and returns to apply to all your listings. Shipping rates for buyers. You can find out more in our article about changing the address on your eBay account. On the listing page, scroll down to the Shipping details section. From the dropdown menu under Services, select your preferred service(s). In Ship your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost. To make changes to the delivery addresses on your account, select the button below or follow these steps: Go to My eBay Changing your shipping address after you’ve paid, Changing the shipping method after you’ve paid, Changing your shipping details at checkout, changing the address on your eBay account. If the seller isn’t willing to change the shipping method, you can ask them to cancel the order and buy the item again with the correct shipping method. That's why we always show an estimated delivery date on eBay listings. If you're eligible, you'll see the opt-in tool in Selling - opens in new window or tab in My eBay. Shipping rates and delivery options Delivery date options for buyers. ; If applicable, you can change the rest of your address. Set your handling cost (calculated shipping only) and handling time. If you're not happy with the recommended shipping service, select. Read our articles on: If the seller has already sent your package, they won’t be able to make changes to your order. Explain to the seller why you need to cancel, and select. ; Select Edit next to Owner name, address. Depending on whether you're using our quick listing tool, or our business tool, you'll do this in slightly different ways: If you offer local pickup, enter the ZIP code for your item location. I will not be shipping at the default time ebay has paced, and I need to change the estimmated delivery date. Estimated delivery dates let you know when you can expect an eBay item to arrive. You can also review, add, or update your addresses at any time in My eBay: Go to Addresses - opens in new window or tab. If you offer local pickup, enter the ZIP code for your item location. If you're offering a flat rate, enter the shipping cost or select local pickup. Ship your item: You select a fixed cost, or we calculate the cost for you based on package weight and dimensions. Something went wrong. Find out when you can expect your item to arrive, and get information on Fast ’N Free. If they haven’t yet sent the item, the best thing to do is to ask the seller to cancel the transaction, then buy the item again with the correct shipping address. Learn about shipping and packaging rates on eBay. You can pay the shipping cost yourself, Offer local pickup: Buyers pick up the item from your home or another site of your choosing.